{"id":384,"date":"2025-11-26T23:43:30","date_gmt":"2025-11-26T20:43:30","guid":{"rendered":"https:\/\/neku.ai\/?page_id=384"},"modified":"2025-11-26T23:43:34","modified_gmt":"2025-11-26T20:43:34","slug":"neku-ai-iptal-ve-iade-politikasi","status":"publish","type":"page","link":"https:\/\/neku.ai\/en\/neku-ai-iptal-ve-iade-politikasi\/","title":{"rendered":"NeKu.AI \u0130ptal ve \u0130ade Politikas\u0131"},"content":{"rendered":"<h2 class=\"wp-block-heading\">NeKu.AI \u0130ptal ve \u0130ade Politikas\u0131<\/h2>\n\n\n\n<p><strong>Son G\u00fcncelleme:<\/strong> Nov 23, 2025<\/p>\n\n\n\n<p>Bu \u0130ptal ve \u0130ade Politikas\u0131, NeKu.AI platformunda yap\u0131lan t\u00fcm \u00fccretli abonelik i\u015flemleri i\u00e7in ge\u00e7erlidir.<br>\u00d6demeler <strong>PayTR<\/strong> \u00fczerinden i\u015flenmektedir ve NeKu.AI taraf\u0131ndan y\u00f6netilen hizmetlerin ko\u015fullar\u0131n\u0131 a\u00e7\u0131klar.<\/p>\n\n\n\n<p>NeKu.AI platformunda bir abonelik sat\u0131n alarak bu politikay\u0131 kabul etmi\u015f olursunuz.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">1. Genel Bilgiler<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>NeKu.AI, abonelik modeli ile \u00e7al\u0131\u015fan bir yaz\u0131l\u0131m hizmetidir.<\/li>\n\n\n\n<li>\u00d6demeler ve faturaland\u0131rma s\u00fcre\u00e7leri PayTR taraf\u0131ndan g\u00fcvenli \u015fekilde ger\u00e7ekle\u015ftirilir.<\/li>\n\n\n\n<li>NeKu.AI, \u00f6deme kart\u0131 bilgilerini i\u015flememekte ve saklamamaktad\u0131r.<\/li>\n<\/ul>\n\n\n\n<p>Her \u00f6deme PayTR taraf\u0131ndan i\u015flenir ve PayTR, kendi politikalar\u0131na g\u00f6re \u00f6deme g\u00fcvenli\u011fini sa\u011flar.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">2. \u00dccretsiz Deneme ve \u00d6n De\u011ferlendirme<\/h2>\n\n\n\n<p>Platform taraf\u0131ndan sunulan \u00fccretsiz deneme s\u00fcresi veya s\u0131n\u0131rl\u0131 eri\u015fim hakk\u0131 varsa:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Kullan\u0131c\u0131lar hizmeti sat\u0131n almadan \u00f6nce de\u011ferlendirebilir.<\/li>\n\n\n\n<li>\u00dccretsiz denemeden \u00fccretli plana ge\u00e7i\u015f \u00f6deme onay\u0131 ile ger\u00e7ekle\u015fir.<\/li>\n\n\n\n<li>Deneme s\u00fcresi bitmeden abonelik iptal edilirse \u00fccret al\u0131nmaz.<\/li>\n<\/ul>\n\n\n\n<p>Her zaman sat\u0131n alma karar\u0131ndan \u00f6nce platformu inceleme imkan\u0131 sunulmaktad\u0131r.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">3. \u0130ade Ko\u015fullar\u0131<\/h2>\n\n\n\n<p>A\u015fa\u011f\u0131daki durumlarda iade talebi de\u011ferlendirilebilir:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u00d6deme teknik bir hata nedeniyle yanl\u0131\u015fl\u0131kla ger\u00e7ekle\u015fmi\u015fse<\/li>\n\n\n\n<li>Kullan\u0131c\u0131, yenileme tarihinden \u00f6nce iptal etti\u011fini kan\u0131tlayabiliyorsa<\/li>\n\n\n\n<li>Kullan\u0131c\u0131, sat\u0131n alma sonras\u0131nda platforma eri\u015fimde teknik bir problem ya\u015fad\u0131ysa ve bu sorun NeKu.AI kaynakl\u0131ysa<\/li>\n<\/ul>\n\n\n\n<p>A\u015fa\u011f\u0131daki durumlarda iade yap\u0131lamaz:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Hizmetin bir k\u0131sm\u0131n\u0131n veya tamam\u0131n\u0131n kullan\u0131lm\u0131\u015f olmas\u0131<\/li>\n\n\n\n<li>Kullan\u0131c\u0131n\u0131n fikir de\u011fi\u015ftirmesi<\/li>\n\n\n\n<li>Kullan\u0131c\u0131n\u0131n kendi sisteminde ya\u015fad\u0131\u011f\u0131 teknik uyumsuzluklar<\/li>\n\n\n\n<li>Kullan\u0131c\u0131n\u0131n entegrasyon veya konfig\u00fcrasyon hatalar\u0131<\/li>\n\n\n\n<li>Otomatik yenileme tarihinden sonra yap\u0131lan iptal talepleri<\/li>\n<\/ul>\n\n\n\n<p>Her iade talebi ayr\u0131 ayr\u0131 de\u011ferlendirilir.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">4. Otomatik Yenileme<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>T\u00fcm abonelikler otomatik olarak yenilenir.<\/li>\n\n\n\n<li>Yenileme tarihi PayTR epostalar\u0131nda ve sat\u0131n alma \u00f6zetinde a\u00e7\u0131k\u00e7a belirtilir.<\/li>\n\n\n\n<li>Kullan\u0131c\u0131 yenileme tarihinden \u00f6nce aboneli\u011fini iptal etmedi\u011fi s\u00fcrece \u00fccretlendirme devam eder.<\/li>\n<\/ul>\n\n\n\n<p>Yenileme i\u015flemi ger\u00e7ekle\u015ftikten sonra yap\u0131lan iptal talepleri i\u00e7in iade yap\u0131lamamaktad\u0131r.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">5. Aboneli\u011fin \u0130ptali<\/h2>\n\n\n\n<p>Abonelik iptali:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Platform \u00fczerinden<br>veya<\/li>\n\n\n\n<li><a>info@neku.ai<\/a> adresine e posta g\u00f6ndererek<\/li>\n<\/ul>\n\n\n\n<p>yap\u0131labilir.<\/p>\n\n\n\n<p>\u0130ptal edilen abonelik, mevcut fatura d\u00f6neminin sonuna kadar aktif kal\u0131r.<br>\u0130ptal i\u015flemi geri al\u0131namaz ve d\u00f6nem ortas\u0131nda yap\u0131lan iptallerde \u00fccret iadesi yap\u0131lmaz.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">6. \u0130ade S\u00fcreci Nas\u0131l \u0130\u015fler<\/h2>\n\n\n\n<p>\u0130ade talebinde bulunmak i\u00e7in:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\u00d6deme s\u0131ras\u0131nda kullan\u0131lan e posta adresini<\/li>\n\n\n\n<li>\u0130\u015flem numaran\u0131z\u0131<\/li>\n\n\n\n<li>\u0130ade nedeni hakk\u0131ndaki a\u00e7\u0131klaman\u0131z\u0131<\/li>\n<\/ol>\n\n\n\n<p><strong><a>info@neku.ai<\/a><\/strong> adresine g\u00f6nderebilirsiniz.<\/p>\n\n\n\n<p>\u0130ade onayland\u0131\u011f\u0131nda:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u0130ade i\u015flemi PayTR taraf\u0131ndan ger\u00e7ekle\u015ftirilir<\/li>\n\n\n\n<li>\u00dccret, \u00f6deme yap\u0131lan karta iade edilir<\/li>\n\n\n\n<li>Bankalar\u0131n i\u015flem s\u00fcrelerine g\u00f6re 3 ila 10 i\u015f g\u00fcn\u00fc s\u00fcrebilir<\/li>\n<\/ul>\n\n\n\n<p>NeKu.AI, bankalar\u0131n i\u015flem s\u00fcrelerinden sorumlu de\u011fildir.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">7. Hizmetin Ask\u0131ya Al\u0131nmas\u0131 veya Sonland\u0131r\u0131lmas\u0131<\/h2>\n\n\n\n<p>NeKu.AI:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Kullan\u0131c\u0131n\u0131n kurallar\u0131 ihlal etmesi<\/li>\n\n\n\n<li>G\u00fcvenlik riskleri<\/li>\n\n\n\n<li>\u00d6deme ba\u015far\u0131s\u0131zl\u0131klar\u0131<\/li>\n<\/ul>\n\n\n\n<p>durumlar\u0131nda hizmeti ask\u0131ya alma veya sonland\u0131rma hakk\u0131n\u0131 sakl\u0131 tutar.<\/p>\n\n\n\n<p>Hizmet sonland\u0131r\u0131ld\u0131\u011f\u0131nda ge\u00e7mi\u015f d\u00f6nem \u00fccretleri iade edilmez.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">8. Politika G\u00fcncellemeleri<\/h2>\n\n\n\n<p>Bu \u0130ptal ve \u0130ade Politikas\u0131 zaman zaman g\u00fcncellenebilir.<br>G\u00fcncellemeler web sitemizde yay\u0131mland\u0131\u011f\u0131 anda ge\u00e7erlidir.<br>Hizmeti kullanmaya devam etmek, g\u00fcncellenmi\u015f politikay\u0131 kabul etti\u011finiz anlam\u0131na gelir.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">9. \u0130leti\u015fim<\/h2>\n\n\n\n<p>Her t\u00fcrl\u00fc soru ve iade talebi i\u00e7in bizimle ileti\u015fime ge\u00e7ebilirsiniz:<\/p>\n\n\n\n<p><strong>NeKuDos Technology<\/strong><br>E posta: <strong><a>info@neku.ai<\/a><\/strong><br>Adres:<br>2000 Evler Mah. \u00dcniversite Alan\u0131 K\u00fcme Evler Kapadokya Teknopark No: 13<br>\u0130\u00e7 Kap\u0131 No: Z26 Merkez \/ Nev\u015fehir, T\u00fcrkiye<\/p>","protected":false},"excerpt":{"rendered":"<p>NeKu.AI \u0130ptal ve \u0130ade Politikas\u0131 Son G\u00fcncelleme: Nov 23, 2025 Bu \u0130ptal ve \u0130ade Politikas\u0131, NeKu.AI platformunda yap\u0131lan t\u00fcm \u00fccretli abonelik i\u015flemleri i\u00e7in ge\u00e7erlidir.\u00d6demeler PayTR \u00fczerinden<span class=\"excerpt-hellip\"> [\u2026]<\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-blank.php","meta":{"_sitemap_exclude":false,"_sitemap_priority":"","_sitemap_frequency":"","footnotes":""},"class_list":["post-384","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>NeKu.AI \u0130ptal ve \u0130ade Politikas\u0131 - NeKu.AI<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/neku.ai\/en\/neku-ai-iptal-ve-iade-politikasi\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"NeKu.AI \u0130ptal ve \u0130ade Politikas\u0131 - NeKu.AI\" \/>\n<meta property=\"og:description\" content=\"NeKu.AI \u0130ptal ve \u0130ade Politikas\u0131 Son G\u00fcncelleme: Nov 23, 2025 Bu \u0130ptal ve \u0130ade Politikas\u0131, NeKu.AI platformunda yap\u0131lan t\u00fcm \u00fccretli abonelik i\u015flemleri i\u00e7in ge\u00e7erlidir.\u00d6demeler PayTR \u00fczerinden [\u2026]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/neku.ai\/en\/neku-ai-iptal-ve-iade-politikasi\/\" \/>\n<meta property=\"og:site_name\" content=\"NeKu.AI\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-26T20:43:34+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/neku.ai\\\/neku-ai-iptal-ve-iade-politikasi\\\/\",\"url\":\"https:\\\/\\\/neku.ai\\\/neku-ai-iptal-ve-iade-politikasi\\\/\",\"name\":\"NeKu.AI \u0130ptal ve \u0130ade Politikas\u0131 - NeKu.AI\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/neku.ai\\\/#website\"},\"datePublished\":\"2025-11-26T20:43:30+00:00\",\"dateModified\":\"2025-11-26T20:43:34+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/neku.ai\\\/neku-ai-iptal-ve-iade-politikasi\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/neku.ai\\\/neku-ai-iptal-ve-iade-politikasi\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/neku.ai\\\/neku-ai-iptal-ve-iade-politikasi\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Anasayfa\",\"item\":\"https:\\\/\\\/neku.ai\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"NeKu.AI \u0130ptal ve \u0130ade Politikas\u0131\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/neku.ai\\\/#website\",\"url\":\"https:\\\/\\\/neku.ai\\\/\",\"name\":\"NeKuAI\",\"description\":\"\u0130\u015fletmenizi daha &quot;Ak\u0131ll\u0131&quot; 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