SAP / FIORI CHATBOT
SAP Fiori Chatbot.
Support that understands the screen.
Connect the chatbot inside SAP Fiori and SAP GUI to the NeKu AI workflow you choose. Bring support for error messages, process context, valid values and source code directly into the interface where work happens.
Request a demo ↗- 01ASK
- 02ANALYZE
- 03RESOLVE
01 / SHORT ANSWER
What is SAP Fiori Chatbot?
SAP Fiori Chatbot brings the NeKu AI workflow you select directly into the Fiori experience. It can connect to different workflows and is commonly paired with SAP Support Consultant for support scenarios.
It evaluates the user's question together with authorized screen context, the SAP system, enterprise documents and permitted source code. This produces guidance grounded in the current process instead of a generic answer.
- Interfaces
- SAP Fiori and SAP GUI
- Common workflow
- SAP Support Consultant
- Context
- Screen, SAP, documents and code
02 / TWO SAP EXPERIENCES
Bring support into the SAP interface where work happens
It works with on-screen context
The chatbot evaluates fields, entered values, messages, errors and the current process context from the authorized Fiori page together with the user's question.
- Interprets entered values and errors together
- Suggests valid values for fields
- Investigates the cause at technical and code level
Expert support inside SAP GUI
The same chatbot experience brings the selected workflow to SAP GUI users and reviews the request, error details, connected SAP context and authorized knowledge sources together.
- Works with SAP Support Consultant and other workflows
- Provides guidance on values and process steps
- Reviews authorized source code and documentation
03 / DIAGNOSTIC CAPABILITIES
Trace an issue from the question to the code
Read screen context
Combine Fiori fields, entered values, error messages and process context in a single support request.
Suggest valid values
Explain the values a user can enter and the checks to perform based on the field, process and SAP configuration.
Identify the root cause
Relate error messages to SAP objects, logs and technical context to determine likely causes and resolution paths.
Review source code
Follow the relevant implementation through authorized repositories and SAP development objects to narrow the issue down to code level.
04 / HOW IT WORKS
Connect the workflow you need to the interface
Choose the workflow
Start with SAP Support Consultant or connect another NeKu AI workflow that matches the use case.
Authorize the context
Define access boundaries for the SAP system, Fiori screen context, documents and source-code repositories.
Ask and resolve
The user asks from the SAP interface; the chatbot reviews the context, explains the cause and provides actionable next steps.
05 / CONTROL BOUNDARIES
Make context available while preserving authorization
The chatbot works only with the context and tools exposed to the enterprise, user and selected workflow.
Authorized screen context
Fiori context is transferred only for permitted fields and content within defined data-processing boundaries.
User-scoped SAP access
SAP queries and tools remain limited by the connected user's identity and authorizations.
Source and document scope
The chatbot reviews only explicitly connected repositories, SAP objects and enterprise knowledge sources.
Separate action permission
Diagnosis and guidance do not grant permission to modify SAP data or source code; action tools are configured separately.
06 / FREQUENTLY ASKED QUESTIONS
Short answers about SAP chatbots
01What information can SAP Fiori Chatbot evaluate on screen?＋
It can evaluate fields, values entered by the user, screen messages, errors and current process context from an authorized Fiori page together with the support question.
02Does the chatbot work only with SAP Support Consultant?＋
No. It can connect to the NeKu AI workflow you choose; SAP Support Consultant is the common choice for support and error-analysis scenarios.
03Can it identify the cause of a code issue?＋
When access to authorized source code or SAP development objects is configured, it can match the error with technical context, inspect the relevant implementation and narrow the cause down to code level.
04Can the same chatbot be used inside SAP GUI?＋
Yes. The SAP GUI chatbot also brings the selected NeKu AI workflow to the user and provides error diagnosis, value suggestions, SAP context and authorized source review.
05Can the chatbot modify SAP data or code?＋
Only when a modification tool is part of the selected workflow and the connected user has been separately authorized. Support and review alone do not grant modification access.
07 / CONTINUE